Refund policy
We want you to feel completely confident in your purchase. If you have any questions or concerns about your order or would like to inquire about a return, please contact us directly.
Simply visit our Contact Page and send us a message.
A member of our team will review your request and get back to you as soon as possible to assist with next steps.
Additional Notes
- All orders on Non-Returnable after a purchase is made, the order is shipped, and received.
- Shipping damages or issues should be reported promptly for resolution.
- Our goal is to ensure every customer — and every hotel partner — receives the highest level of service and satisfaction.
Thank you for choosing Baker Elements — proudly serving the hospitality industry and Marriott brands for over 25 years.